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What should you do if your Ocala home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your home – and your family – against the various risks you might encounter, like burglary, fire, and carbon monoxide leaks. Although your home may be ready, that doesn’t automatically mean you are. Do you understand what to do if your Ocala home alarm system goes off? The sound of an alarm can be startling, disorienting, and could provoke panic. Your best option is to stay level-headed and adhere to these straightforward suggestions.

Steps to Take If Your Home Alarm System In Ocala Goes Off

You don’t want to be in this dilemma, but it’s also the reason why you installed a home alarm system originally. You’re woken up from a deep sleep with the unmistakable blaring of an alarm after a home security component has been tripped. So what is your next move?

  1. Try not to panic. This is easy to say but harder to do when your home security alarm is blasting, and your heart is pounding. But keeping yourself calm is the optimal way to evaluate what is happening. Avoid the temptation of trying to handle the emergency alone instead allow your monitoring professionals and first responders to carry out their job.
  2. Attend to your loved ones. Your main focus should be your family and leading them to safety. If you are dealing with a break-in, this might mean proceeding to a designated secure area as far from points of entry as possible. The intruder was probably already frightened away by the alarm, but it’s always a good idea to take extra precaution. If there’s fumes or a blaze, you ought to vacate your residence right away.
  3. Grab your phone. The vast majority of homeowners keep their cell phones with them constantly these days, but you could neglect to grab it during an urgent situation. It’s a good thing to have. You’ll have the opportunity to stay in touch with your monitoring experts and get notifications through your home security app.

Work With Your 24/7 Monitoring Team

Any time your home alarm system in Ocala goes off, your 24-hour monitoring specialists will spring to action. The first move is to confirm your alarm, and that includes communicating with you. The procedure they adhere to depends on the sort of emergency. To illustrate, when the emergency is of a medical nature, a single attempt will be made to contact you before help is sent out. If you have a break-in - the most frequent sort of alarm - a monitoring professional will adhere to these procedures to reach out to you:

  • An attempt will be made to communicate with you via the touchscreen interface. You will generally be asked for a passcode.
  • If that attempt doesn’t get an answer, a call is attempted to your main contact number.
  • A secondary number or first emergency contact is attempted next.
  • If there is still no answer, local police officers are sent.
  • Your monitoring specialists will attempt to reach you again once authorities are alerted.

If you're not able to communicate with monitoring agents, that’s OK. Support will still be dispatched even if you're unable to substantiate the emergency.

Get prepared for any crisis with a Vivint home alarm system in Ocala

Get prepared for any emergency with a contemporary home alarm system in Ocala from Vivint. Dial (352) 922-3678 to begin designing your property’s protection today.